Our scheduling department is efficient, fast and reliable. We strive to keep audit date changes to a minimum. On the rare occasion that a schedule audit has to be rescheduled, you will be notified as early as possible and offered alternative dates that are convenient for you and your team. You will never be left hanging.
We won’t ever make you wait. You will receive a response within one business day when you contact us, whether for a quote or just a question – we’re here for you.
No waiting for weeks or months; your audit reports will be delivered in 4 business days. Our reports are complete, clear and concise, leaving you with no unanswered questions.
Once your audit is complete and has been reviewed, you will receive your certificate within 7 business days. You worked hard for the certificate, you deserve to receive it in a timely manner.
There’s nothing worse than having to explain your system year after year to a new auditor. We make every effort to maintain auditor continuity for the three year cycle. Platinum’s low stress audits make it easy for your team and your auditor to develop a rapport for consistent and efficient audits.
We currently operate in the United States and Canada, but we live in a global society. Being able to do business across boundaries is vital for any business. Platinum is poised to take care of business - our business – in just about any corner of the world, regardless of the language spoken.
In the off-chance that we do not operate in a particular region, we are happy to help you connect with a certification body that does. Our global network ensures that you will be in good hands.
Please note that unacceptable safety or security risks for Platinum or accreditation assessors may prevent Platinum from operating in a particular geographic location. We adhere to restrictions and travel guidance posted on the travel.state.gov web site to mitigate these risks.
In addition, because of United States government restrictions and other risks, Platinum cannot operate in the following countries: Afghanistan, Cuba (directly or through any other party), Iran, Iraq, North Korea, Pakistan, Russian Federation entities, Ukraine and Syria.
"Platinum Registration was a pleasure to work with and made us all feel at ease. I cannot think of any performance improvements or administrative processes that would have made our experience better."
"I've dealt with several global ISO registrars in the past; Platinum's personal attention and dedication to customer focus and professionalism is unmatched."
"We've been with Platinum since the late 90s. We stick with them because of their professionalism, flexibility in scheduling, their complete understanding of the [ISO] Standard. It's very clear what portion of the Standard you need to address in order to comply"
“I’ve dealt with several global ISO registrars in the past; Platinum’s personal attention and dedication to customer focus and professionalism is unmatched. Their level of expertise is outstanding – their auditors know the Standards inside out; the home office staff is extremely efficient – they are a pleasure to deal with in terms of follow-up, scheduling and documentation. As a team, they took the worry out of getting audited. Highly recommend.”
“We’ve been with Platinum since the late 90s. We stick with them because of their professionalism, flexibility in scheduling, their complete understanding of the [ISO] Standard without personal interpretation and preparedness – they don’t make it a mission to find non-compliances where there aren’t any. They come to an audit ready to go with questions, unlike some auditors who simply read the Standard to you, then ask questions. They are cost-effective and fair during the auditing process. For a small company like ours, that is paramount. Platinum comes in with black gloves and a white hat; not the other way around. Their write-ups are precise and succinct; it’s very clear what portion of the Standard you need to address in order to comply.”
"I appreciate the professionalism the auditors at Platinum Registration display. The skills and background these auditors possess lead myself and the employers I work for into the future with the knowledge to succeed in a competitive industry."
“We’ve been working with Platinum for nearly eight years and we’re definitely sticking with them. Their auditors are thorough, professional and personable. My staff and I really like working with Platinum – they interact easily and comfortably with all levels of staff. This takes a lot of the tension out of being audited. They report what they see, both good and bad and are very fair; they’re not on a mission to find non-conformances, but when they do, they give us a crystal clear explanation both verbally and in their reports. I can’t imagine using any other registrar.”
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