In April 2016, Platinum gave a presentation on its new policy – Expectations for ISO 9001:2015.
This policy was developed to help clients and potential clients alike understand our expectations when determining what the new standard means and how much is enough. We originally considered this an essential tool for ensuring our auditors took a consistent approach across our customer base, but we quickly realized there is a real need to communicate our expectations to anyone who we are going to audit. As you modify or create your management system to address the requirements of ISO 9001:2015 you can get answers to how we look at requirements and what to expect at an audit. This is in no way prescriptive, but it draws on years and years of experience in management system auditing – where we have helped our clients prove that their managements meet requirements. We know what it takes to be able to prove this conformance so that there is confidence that the management system is producing the result expected by interested parties. This policy is an attempt to communicate what we know in a general way (because we are prohibited from consulting and advising) to help implementers think through their approach and plan their transitions. It’s about making the transition and implementation process as stress free as possible.
In the policy, we consider all of the requirements of the standard – and the likelihood that your system controls can produce long-term, reliable, systems-based (NOT people-based) results. If you elect an alternate method – it’s okay as long as you proceed with caution and can communicate the process, its controls and how it meets requirements to our auditors. It is likely that customers will be interested too.
For updated information on scheduling your transition to ISO 9001:2015, please read our article, Transition to ISO 9001:2015 – New Client Requirements.
To watch the presentation and access the policy and follow-up questions and answers please sign up below: