CONSULTANCIES

Synergy with Consultants

Clients expect their consultants to have expertise in the standard, empathy for the needs and workloads of their business and leadership skills to help develop a useful management system. The outcome of a third-party certification audit is extremely important. You don’t need to deal with a certification body that isn’t aware of your needs.
We get it.
It’s our goal to help you prove the conformance of your client’s systems. The systems that you helped them build.
When they look good, you look even better.

Keeping You in the Communication Loop

We know how it goes:  your client signs an agreement with a certification body, then cuts communication with you. This potentially makes it difficult for you to support your client during audit planning and performance.  With your client’s permission, we ensure that you remain in the communication loop.  This helps you plan your schedule and prepare so that the client’s needs are met.

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Your Input Is Vital

We recognize the importance of clients needing to understand and operate their own system. New leadership requirements make it clear that management must explain themselves in the context of the system and we facilitate their participation in demonstrating their involvement.
We welcome you to the table to join discussions.
Leadership is not expected to know the precise requirements of ISO, but their consultants are expected to shoulder the burden of explaining the requirements and working with management to develop systems that best serve the needs of the business while conforming to the requirements.  Discussion with their ISO consultant during assessments provides value-added benefit to the client and to the overall success of the management system.  Platinum recognizes that you are their professional counselor and support and we welcome your involvement.

Together, our synergy assures that the client’s management system conforms to achieve the best outcomes.

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Resolving Findings

When a nonconformance is identified, we understand that this has the potential to create a sensitive situation.  Whether warranted or not, the client may be validating your knowledge and value with our audit results.

Our method of transparent auditing and precise nonconformance reporting allows you, the client and our auditor to discuss the situation and evidence observed to confirm the finding.  Sometimes this discussion is needed to have a better understanding of the process.  Let’s face it, you probably know all the answers anyway.

We write our reports so that findings are clear; you don’t have to waste time researching or fighting an invalid nonconformance.  Clear, objective evidence is always identified to support our assessment findings.
Guaranteed.

Stress-Free, Collaborative Audits

Our auditors understand you and your clients’ needs. When we see systems working well, we acknowledge them because it’s good to get positive feedback too. If findings are identified, our due professional care assures that they are fair, clear and supported with detailed objective evidence for quick resolution. Our goal is to make you and your clients feel great about the certification process.
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Consultant Resources & Value-Adds from Platinum

We provide several valuable resources to help consultants keep ahead of changes and look even better to their clients:
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Helping you build your client-base. A lot of prospective Platinum clients want help vetting consultancy organizations.  We cannot tell any client or potential client that certification is faster, better, easier or cheaper when they use a specific consultant.  We can, however, add your name and contact details to a list of consultants who we have interacted with so that clients can have some reassurance that they are getting a reputable and reliable consultant.  If you would like to be added to our resource page on our website, please contact us or complete the form below.
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    Keeping you up to date. Platinum’s President sits on the U.S. Technical Advisory Group (TAG) which means we have up-to-the-minute news on industry changes or new developments to the standard.  We help you stay informed with newsletters.  Click here to receive timely industry updates.
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      Articles and Transition Tools. Our website is continually updated with information to help you and your clients understand expectations and requirements.  There are also several hands-on, practical client tools to help with transition, making everybody’s life a little easier.
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        Webinars. While we are prohibited from doing joint sales presentations with consultants, we can do presentations for consultants and their clients.  Watch our website and sign up for webinars if you are interested.  If you are looking for a specific webinar, but don’t see it  – click here, and tell us about your idea and we will figure out how to support you.
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        Phone and Email Help. Sometimes, consultants just need to bounce an idea around to see if it would conform to the requirements of the standard.  If you have a question about your approach or about a requirement, feel free to call us.  We are always happy to help you.
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          We’re listening. Got something on your mind? Have recommended improvements? Know that we are a phone call or an email away. We’re here to help.
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            Ask an Expert. We are very aware of our restrictions regarding design and implementation of management systems. When a client or potential client has a question that requires a system-specific answer, we’ll ask you, our implementation experts to help answer the question. This showcases your knowledge and skill.
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            Say Hello! Have a question? Need help?Contact us today!

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            Find a Consultant

            Platinum maintains an active list of consultancies that support the Standards that we certify. We cannot endorse any specific consultancy or give an impression that using a consultancy will make the certification process cheaper, faster, better or easier, this list can be used to locate and select individuals and companies that can help with implementation and maintenance of management systems. It is important that you make sure that the consultancy you select is a good fit for your organizational needs. If you need a list, please contact us and we will be happy to provide it to you.
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